What Jobs are available for Bilingual Sales in Oman?

Now Hiring: Salesman & Saleswoman

We are looking for dynamic and result-oriented sales professionals to join our team

Position: Salesman / Saleswoman

Industry: Signage, Branding & Exhibition Booth Design and Fabrication

Responsibilities:

- Identify and acquire new business opportunities.

- Build and maintain strong client relationships.

- Promote company services in signage, branding, and exhibition booth projects.

- Achieve sales targets through strategic planning and effective negotiation.

Requirements:

- Excellent communication and presentation skills.

- Strong negotiation and closing abilities.

- Self-motivated, proactive, and target-driven.

- Experience in signage, advertising, or related industries is an advantage.

- Oman valid driving license is a must.

Location: Muscat, Oman

Send your cv to :

Join our growing team and be part of exciting branding and exhibition projects

Job Type: Full-time

We're Hiring – Senior Sales Professional

Refrigeration, Air-Conditioning & Industrial Spare Parts Division

Looking for a dynamic sales leader to drive growth in refrigeration, A/C, industrial kitchen & laundry spare parts.

Ideal Profile:

Mechanical Engineering background

Strong experience in refrigeration & air-conditioning

Proven dealer network & market development skills

Send your CV to (your email) to apply

Position:
Accountant (with Basic PC & Hardware Knowledge)

Location:
South Al Mawaleh, Muscat, Oman

About Us:

Idea Oman is a leading PC and tech store in Oman, specializing in high-performance PCs, gaming setups, and hardware solutions. We are looking for a reliable, confident, and detail-oriented Accountant to join our growing team in South Al Mawaleh.

Key Responsibilities:

• Conduct weekly inventory counts and stock audits for the store
• Perform daily financial closing and cash reconciliation
• Maintain accurate financial records for all transactions
• Prepare detailed expense reports and monthly financial statements
• Manage company cash flow, budgeting, and forecast reports
• Handle all company bank transfers and financial transactions with other companies and suppliers
• Generate financial data analysis and visual charts to support management decisions
• Assist in procurement documentation, invoice verification, and supplier payments
• Coordinate with the sales and operations team to ensure financial accuracy
• Ensure compliance with Omani accounting regulations and internal policies

Requirements:

• Bachelor's degree or diploma in Accounting or Finance
• Minimum
  2 years of accounting experience
  (retail or trading business preferred)
• Basic knowledge of PC components, hardware, and tech products
• Proficiency in Excel, including creating charts and data analysis
• Strong attention to detail and high numerical accuracy
• Confident personality with the ability to handle challenges effectively
• Fluent in English (speaking and explaining clearly)
• Well-groomed and professional appearance
• Ability to prepare structured reports in English
• Good communication skills in Arabic (preferred)
• Ability to work independently and meet weekly deadlines

Work Hours:

Full-time –
10:00 AM to 1:00 PM, and 4:30 PM to 10:00 PM

Salary:

Negotiable based on experience.

How to Apply:

Send your CV to Please include
"Accountant Application – Idea Oman"
in the subject line.

1. Position and Responsibilities

1.1 Position: As a Sales Associate, you'll be at the forefront of the sales process, greeting customers as they come in and assisting them at every step of their buying journey. You'll maintain high product knowledge to answer customers' questions and direct them to the right products, Maintaining cleanliness of workstation.

Duties and Responsibilities:

· Creating ambience and greeting customers and identifying their requirements.

· Giving customers a choice of menu and presenting oneself as a food consultant.

· Maximize orders for higher revenue.

· To provide age and gender specific services as per their unique and collective requirements to increase customer loyalty.

· Focus on providing best customer experience, quick resolution of the issues, thereby enhancing brand value.

· Customer engagement, rapport building, and promoting suitable products.

· Expert services connected to banquets. Events and special occasions.

· Thoroughly groom on customer communication, safety, hygiene and etiquette and hospitable conducts.

Job Type: Full-time

Pay: RO RO per month

Language:

• Arabic (Preferred)

1. Sales and Execution:

 Develop and implement comprehensive sales strategies aligned with the

company's business goals.

Identify and prioritize target markets, industries, and customer segments.

aintain good number of leads and follow up rigourosly through the sales life

cycle to achieve the targets.

nsure quarterly budgets are met or exceeded, with sales incentives aligned with

achieving these targets.

1. Team Leadership:

reate, Lead, mentor, and manage a sales team to ensure high performance and

professional growth.

oster a culture of excellence, collaboration, and accountability within the sales

organization.

1. Market Expansion:

rive market expansion efforts to increase the company's presence in existing

and new markets.

dentify opportunities for strategic partnerships and alliances to enhance market

penetration.

Customer Relationship Management:

uild and maintain strong relationships with key customers, partners, and

stakeholders.

nsure customer satisfaction by understanding their needs and providing tailored

solutions.

1. Sales Operations:

versee the sales operations, including pipeline management, forecasting, and

reporting.

mplement and optimize sales processes, tools, and technologies to enhance

efficiency and effectiveness.

tilize cold calling, digital marketing, and online sales techniques to drive lead

generation and conversion.

1. Product and Market Knowledge:

tay updated on industry trends, competitive landscape, and emerging

technologies.

ollaborate with product development and marketing teams to align sales efforts

with product offerings and market demands.

ocus on selling technology products including Self-Service Kiosks, Payment

Solutions, Odoo ERP, Software Testing, and DevOps services.

Job Type: Full-time

Pay: RO RO per month

• Meet & greet the visitors to direct them to the sales team.
• Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.
• Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.
• Serve as the primary point of contact for clients, handling inquiries via phone, email, and in-person with professionalism and courtesy.
• Provide accurate and timely information regarding property details, construction status & any other requirements.
• Address and resolve client issues and complaints promptly, ensuring a positive resolution and maintaining client satisfaction.
• Assist clients with service requests, including modifications, payments, and updates.
• Maintain detailed records of client interactions, transactions, and feedback in the company's CRM system.
• Leads management: ensure all leads are added in the company's CRM system, assigned, updated, and recycled.
• Collaborate with other departments, such as sales, finance, and development, to ensure seamless service delivery and address client needs effectively.
• Develop and implement strategies to enhance the customer experience and improve service quality.
• Conduct follow-ups with clients to ensure their issues are resolved and to gather feedback for continuous improvement.
• Stay informed about company policies, services, and market trends to provide accurate and up-to-date information to clients.
• Prepare and provided reports as required by management or any other stake holder.

Job Type: Full-time

The Customer Service Advisor is responsible for providing clear and professional support to customers. The role involves responding to inquiries, resolving issues, and ensuring accurate information is delivered across all communication channels.

Responsibilities:

• Handle incoming customer inquiries by phone, email, or chat.
• Provide accurate information regarding products, services, or procedures.
• Record details of customer interactions and follow up as necessary.
• Resolve customer concerns or escalate them to the relevant department.
• Maintain up-to-date knowledge of company policies and procedures.
• Support other team members to ensure consistent service standards.
• Adhere to internal processes and compliance requirements.

Requirements:

• High school diploma or equivalent required.
• Previous experience in a customer service or call center environment preferred.
• Strong communication and active listening skills.
• Ability to remain calm and professional in challenging situations.
• Basic computer literacy, including use of email and data entry tools.
• Attention to detail and good problem-solving ability.
• Ability to work in shifts if required.

Job Type: Full-time

Job description:

Exciting Opportunity: Become a Customer Service Evaluator/Mystery Shopper in Oman

**Open to Residents Across Oman ( Salalah, Batinah, Al Dakhiliyah, Ash Sharqiyah)

Are you ready to embark on a rewarding journey while shaping exceptional customer experiences?

About Us:

Join our esteemed international market research consultancy in enhancing customer service standards across Oman. We're currently seeking enthusiastic individuals to join our team as Customer Service Evaluators/Mystery Shoppers.

Job Description:

You'll have the opportunity to assess and elevate customer service standards at various venues across Oman. Your role involves immersing yourself as a genuine customer, evaluating staff performance, and providing valuable feedback.

What You'll Do:

• Pose as a real customer to evaluate service quality and overall experience.
• Complete assignments efficiently, typically within an hour.
• Submit detailed reports online from the comfort of your home.

Requirements:

• Fluent in English with strong communication and writing skills.
• Sharp observation skills to capture key details effectively.

Why Choose Us?

• Flexible part-time opportunity with competitive compensation per assignment.
• Gain valuable insights into diverse industries and contribute to enhancing customer experiences.
• Join a supportive team dedicated to your success and growth.

Ready to Get Started?

If you're a resident of Oman and ready to embark on this exciting journey, visit our website to register as a Mystery Shopper and create your profile today

Please note: This is a part-time position, and we do not provide visas.

Don't miss out on this opportunity to make a difference while enjoying a rewarding experience Apply now and become a vital part of our mission to elevate customer service standards across Oman.

Job Type: Part-time

Pay: RO RO25.000 per day

Expected hours: 3 per week

Customer Service Officer for MN SPC - Omani National

As a member of
Munich Re
the
MedNet Oman
is one of the leading managed care service organizations that caters to healthcare needs. We are currently looking for an
"Officer - Customer Service"
who would work at all times to enhance and strengthen the relationship between the customer and MedNet using strong communication skills, empathy, identifying service and coverage gaps and bringing client feedback to MedNet, for improvement in service.

Your Job:

• Proactive answering Member, Provider, Broker and Insurer calls timely, efficiently and effectively.
• Supporting Insurance companies on client servicing activities (regular meetings with clients to represent MedNet and to gather the client requirements / issues faced and find solutions for the client)
• Collecting feedbacks from the client through varied channels (in-person, telephonic, email, website, surveys among others).
• Strengthening the business relationship with Insurance companies and intermediaries.
• Educating, strengthening and enhancing individual member relationships and experiences.
• Primary channel for managing client complaints through the ticket system and maintenance of complaints record.
• Contribute innovative ideas and participate in various programs to gain loyalty of the insurance companies and insured members, for instance arranging for free medical check-ups, talks by renowned doctors at client premises among other initiatives.
• Ability to deliver quality outreach program with an effective reach within reasonable timelines set.

Your profile:

• Bachelor's (Medical) degree or bachelor's degree in Paramedic
• 2 years' experience in a customer service/call center role within a hospital /medical insurance environment.
• Computer Literacy (MS Word, MS Excel, MS PowerPoint)
• Good spoken and written communication skills (English & Arabic)
• Knowledge related to medical terminology.
• Health Insurance industry / market knowledge would be an added advantage.
• Flexibility to work on shift basis.
• Quality focus and customer oriented
• Ability to handle objections raised by customers.

Minimum Qualifications:

• Bachelor's (Medical) degree or bachelor's degree in Paramedic
• Multilingual (Arabic and English)
• Omani nationals.

Minimum Experience:

• 2 years' experience in a customer service/call center role within a hospital /medical insurance environment.

*Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.