11 Banking Manager jobs in Oman

SUMMARY OF ROLE:

The Relationship Manager – Transaction Banking (Islamic) is responsible for managing and expanding corporate client relationships by offering Shariah-compliant transaction banking solutions. The role focuses on achieving sales and revenue targets, enhancing client satisfaction, and driving digital adoption, while ensuring compliance with Islamic banking principles and regulatory frameworks.

KEY RESPONSIBILITIES:
Responsibilities
Sales Targets and Revenue Growth

• Achieve individual and team sales targets for transaction banking products including Islamic trade finance, corporate internet banking, credit Corporate cards, POS, Payment Gateway,liquidity management, and B2B payment solutions.

• Drive revenue growth by increasing product penetration and client wallet share.

• Identify cross-sell opportunities within the corporate portfolio to maximize revenue streams.

Client Acquisition and Retention

• Source, acquire, and onboard new corporate clients by providing tailored transaction banking solutions.

• Strengthen relationships with existing clients through regular engagement, reviews, and customized offerings.

• Act as the primary contact for client servicing, resolving queries, and ensuring a positive client experience.

Profitability & Efficiency

• Monitor account profitability by balancing pricing strategies and service delivery costs.

• Review product margins to ensure alignment with the Bank's profitability objectives.

• Propose cost-effective transaction solutions to clients without compromising service quality.

Product Penetration

• Cross-sell and up-sell the Bank's full suite of Islamic transaction banking products.

• Increase the multi-product usage per client to maximize engagement and loyalty.

• Collaborate with product teams to design client-specific solutions.

Digital Adoption and Usage

• Drive awareness and adoption of the Bank's digital platforms including corporate internet banking , RDC, and B2B platforms.

• Support clients in onboarding and training for digital solutions to ensure active and effective usage.

• Monitor activation and transaction volumes to achieve digital migration targets.

Risk Management & Compliance

• Ensure all client interactions, contracts, and transactions comply with Shariah guidelines, regulatory frameworks, and internal policies.

• Identify, assess, and mitigate transaction banking risks including operational, credit, and compliance risks.

• Conduct regular due diligence and KYC reviews in collaboration with compliance and risk functions.

Market Competitiveness

• Monitor industry trends, competitor offerings, and client needs to ensure the Bank remains competitive.

• Work with product development teams to enhance Islamic transaction banking products and services.

• Provide market intelligence and client feedback to support innovation and product enhancements.

Stakeholder Engagement

• Collaborate with internal teams (Operations, IT, Compliance, Risk, Product Development) to ensure seamless delivery of services.

• Represent the Bank in client meetings, industry forums, and professional networks to strengthen the Bank's market positioning.

Requirements

• Omani nationals only

• Bachelor degree in Business, Finance, or Economics

• Minimum experience of 5 years of relevant experience.

• Handling policies & procedures framework for the Islamic Window (IW) of BankDhofar.
• Analyze, understand, and develop policies, procedures, processes, and charters for the smooth functioning of the organization.
• Ensure the translation of documents both ways (English – Arabic) and explain them whenever required.
• Identify gaps in the policies & procedures framework of IW from the requirement standpoint.
• Develop new documents for the Islamic Window by studying, researching, and benchmarking with other banks as well as internal practices.
• Review documents prepared by other departments or external parties for the Islamic Window.
• Ensure compliance with the review process for IW documents.
• Coordinate with stakeholders, control functions, business units, and other departments for timely review and completion of documentation.
• Present documents and details to concerned parties for clarification, including SSB, in coordination with the Head of Sharia.
• Notify and explain new policies and procedures for the Islamic Window timely.
• Act as custodian of all documents related to the Islamic Window.
• Undertake administrative tasks for the implementation of policies and procedures.
• Evaluate the smooth implementation of policies and procedures and maintain adherence.
• Perform other tasks as assigned by CIBO.

• Oman National preferred.
• University degree holder with 5-7 years of experience in a similar role, preferably within Islamic Financial Institutions.
• In-depth knowledge of policies, procedures, and operations of Islamic Financial Institutions.
• Excellent written and oral communication skills.
• Alignment with our mission, vision, values, and operating principles.
• Responsible and passionate about assigned roles.
• Effective team player and solution-oriented.
• Ability to prioritize and execute tasks in high-pressure environments.
• Self-motivated, proactive, innovative, and dynamic.

About The Company

Established on January 1, 1990, Bank Dhofar is an Omani commercial bank wholly owned and managed by Omanis. With a history of setting new standards in banking, BD has a network of 50 branches and 89 ATMs.

Through an international network linked by advanced technology, BD offers a wide range of financial services, including personal, commercial, corporate, investment banking, private banking, and more.

Its Board of Directors and Management Team comprise professionals such as accountants, management experts, economists, and businesspersons. The bank is committed to adopting best international practices to achieve excellence.

Job Title:
Project Manager – Wholesale Banking

Location:
Muscat, Oman

Experience:
12+ years (with significant experience in Wholesale / Corporate Banking

projects)

Employment Type:
Full-time

Position Overview

We are seeking an experienced Project Manager to lead large-scale initiatives in the

Wholesale Banking domain. The ideal candidate will have a proven track record in

managing end-to-end delivery of banking transformation projects, strong domain

expertise in Corporate / Institutional Banking products and services, and the ability to

work closely with senior stakeholders, business users, and technology teams to deliver

strategic outcomes.

Required Skills & Qualifications:

• Bachelor's or Master's Degree in Business, Finance, or Technology.

• 12+ years of experience in banking and financial services, with at least 5+ years in

Wholesale / Corporate Banking.

• Minimum 7+ years of project management experience delivering large-scale banking

projects.

• Strong understanding of Wholesale Banking products, operations, and customer

segments.

• Proficiency in project management methodologies (Agile, Waterfall, Hybrid).

• Hands-on experience with tools like JIRA, MS Project, Confluence, or equivalent.

• Exceptional stakeholder management, communication, and presentation skills.

• PMP / PRINCE2 / Agile Certified Practitioner preferred.

Key Responsibilities:

• Project Management & Delivery

• Lead and manage complex projects in the Wholesale Banking domain, ensuring

delivery within scope, budget, and timelines.

• Define project scope, objectives, and deliverables in alignment with business goals.

• Develop and maintain detailed project plans, schedules, and status reports.

• Manage dependencies, risks, and issues, ensuring timely resolution.

• Oversee end-to-end project execution, including requirements gathering, design,

development, testing, and deployment.

• Stakeholder Management

• Collaborate with senior business stakeholders, relationship managers, product

owners, and technology teams.

• Act as the primary point of contact for project updates, escalations, and decision-

making.

• Facilitate workshops, steering committee meetings, and status reviews.

Domain Expertise
:

• Leverage deep knowledge of Wholesale Banking products and services, including:

• Corporate Lending

• Trade Finance (LCs, BGs, Documentary Collections)

• Cash Management & Payments

• Supply Chain Finance

• Treasury Products

• Understand regulatory requirements (Basel III/IV, KYC/AML, IFRS, local banking

regulations).

• Governance & Compliance

• Ensure adherence to bank's project governance framework.

• Maintain compliance with regulatory, risk, and audit requirements.

• Manage vendor relationships and third-party engagements as required.

• People & Resource Management

• Manage cross-functional teams, including business analysts, developers, testers,

and external vendors.

• Mentor junior project managers and team members.

SUMMARY OF ROLE:

The Relationship Manager – Corporate Liabilities will be responsible for growing the bank's corporate deposit base by acquiring new corporate clients, deepening existing relationships, and promoting digital banking solutions. The role will focus on enhancing operative accounts, CASA, and cross-selling bank products to ensure profitability and customer retention.

KEY RESPONSIBILITIES:

Corporate Deposit Growth:

• Increase overall corporate deposits by onboarding new clients and expanding relationships with existing ones.

• Develop strategies to attract high-value corporate clients and maintain long-term engagement.

CASA and Operative Accounts Growth:

• Drive growth in Current Account and Savings Account (CASA) balances by encouraging corporate clients to maintain and increase their deposits.

• Work closely with clients to understand their cash management needs and offer appropriate banking solutions.

Digital Banking Migration:

• Contribute to the bank's business strategy by migrating corporate clients to the ABO Digital platform.

• Promote awareness and adoption of digital banking solutions to enhance operational efficiency for corporate customers.

Client Acquisition & Relationship Management:

• Expand the Corporate Banking client base by identifying and prospecting potential customers.

• Manage and nurture relationships with existing corporate clients to ensure high levels of customer satisfaction and retention.

Account Opening & Onboarding:

• Establish new account relationships with corporate clients, particularly those interested in digital products and services.

• Facilitate seamless onboarding onto the bank's digital platforms and ensure customer awareness of available services.

Customer Engagement & Retention:

• Regularly meet with existing and prospective clients to understand their banking needs and provide tailored solutions.

• Foster long-term, profitable relationships with key clients to ensure customer loyalty and continued business growth.

Cross-Selling Bank Products:

• Identify opportunities to cross-sell corporate, institutional, and personal banking products to maximize revenue generation.

• Collaborate with internal teams to deliver comprehensive banking solutions that address client needs.

Market Representation:

• Act as a positive representative of the bank in the market by participating in industry events, networking opportunities, and client meetings.

• Maintain a strong understanding of market trends and competitor offerings to ensure the bank remains competitive.

Requirements

• Bachelor's degree in Business, Finance, or Economics

• Minimum experience of 5 years of relevant experience, preferable of 7 years.

Job Description:

Plans, organizes and implements tailor-made companies compliant financial solutions for high net worth individuals in the region.
Assesses the requirements of high net worth individuals in the region directly and utilizing the branch network/research as appropriate.
Plans and implements tailor-made and personalized financial solutions, products, and services for high net worth individuals consistent with the business objectives of the Bank.
Ensures high standards of private wealth management customer service and relationship management.
Primarily focuses on developing institutional, ultra high net worth, and very high net worth individuals into long-term clients.
Contributes to building an active and broad book of clients and prospects through a strong and diversified network of business and client contacts.
Performs investment sales and cross-selling activities for the client comprising of asset management (mutual funds, private equity, capital-protected notes, off-shore structures, structured products), investment banking (bonds, sukuks, convertibles, private equity, IPOs), treasury (FX, structured products), and branch (deposits) products.
Regularly conducts relationship-building initiatives on high net worth individuals in order to assess their needs, resolve issues, and directly market the Bank's products and services. Decides on promotional campaigns targeted at such individuals.

Skills:

1. Formal Post Graduate qualification and a professional qualification such as CA/CFA.
2. 7+ years industry experience.
3. Thorough knowledge of the various private banking/investment products and services that cater to the needs of high net worth individuals and ability to provide advice.
4. Highly innovative and service-oriented person.
5. Good communication skills.
6. Highly effective in nurturing and maintaining personal relationships at high levels and ability to command respect.

SUMMARY OF ROLE: To manage a range of complex and standard clients accounts daily. To secure sales and generate income in line with business plan.

• Business Generation: To contribute to the development of the bank’s overall business plan through identification of income generating opportunities in defined markets industries and targeted potential customers.
• To achieve the target submitted in the annual budgetary plan for the specific account portfolio allocated.

• Portfolio Management: To manage account relationships with existing portfolio of customers in order to maximize account profitability within the Bank’s Group Credit policy.
• To establish account relationship with new customers within the industry assigned.
• To ensure high risk situations are identified early and actions taken for proper intensive handling and recovery.

• Customer Management: To meet with current and potential key bank customers in the interests of sustaining and furthering on going profitable relationships.
• Cross sell bank products and services.
• Positive representation and projection of the Bank in the market.

• Credit Assessment: To prepare timely and quality credit proposals for analysis and approval in line with authority level.
• Policy and procedure awareness
• Credit knowledge (IFRS9), overdue, excess over limits, missing and expired documents, call reports and insurance expiry trackers.

• Omani nationals only
• Bachelors Degree in Finance, Accounting, Economics, or any other related fields.
• 7+ years of banking sector or any other related financial sector.

• Lead daily operations by overseeing branch staff, ensuring adherence to company policies and promoting a culture of excellence.
• Monitor financial performance through regular analysis of branch metrics, ensuring targets are met and identifying areas for improvement.
• Build strong customer relationships by providing exceptional service, addressing concerns promptly, and ensuring overall client satisfaction.
• Collaborate with senior management to align branch goals with corporate objectives, providing feedback on market trends and customer needs.
• Oversee inventory management and operational efficiency, ensuring that resources are utilized effectively to meet customer demands.

• Proven track record in achieving sales targets and driving revenue growth, showcasing effective strategic planning skills.
• Experience in risk management and regulatory compliance, ensuring operations adhere to industry standards and legal requirements.
• Strong leadership skills with a focus on team development and the ability to inspire and motivate staff for high performance.
• Fluency in local language and English is required; proficiency in additional languages is a plus for diverse customer engagement.
• Exceptional communication and interpersonal skills to build rapport with clients and foster a positive branch environment.
• Demonstrated ability to adapt to changing market conditions and customer needs, showcasing resilience and innovative problem-solving.

Job Purpose:

The Branch Manager oversees the daily operations and sales performance of the branch. He/She drives revenue and achieves sales targets by leading and motivating a team of banking professionals. He/She implements sales strategies, develops and maintains strong customer relationships, and ensures the branch operates efficiently and profitably.

Key Accountabilities:

• Leads and guides branch staff to maximize sales performance.
• Sets sales targets and monitors team members towards achieving individual targets.
• Conducts regular sales meetings and provides guidance, support and training to branch staff.
• Develops sales strategy to achieve revenue goals and branch targets.
• Fosters and maintains strong relationships with existing and potential customers.
• Identifies customer needs and provides personalized financial solutions.
• Delivers and maintains consistency in meeting high customer satisfaction levels.
• Ensures smooth daily operations of branch as per Bank's standards.
• Confirms compliance with banking regulations, policies, procedures and standards.
• Handles customer escalations and resolves issues raised in a timely manner.
• Identifies opportunities for business growth and expansion within the branch market.
• Collaborates with marketing and related teams to promote banking products effectively.
• Analyzes sales and performance data regularly to identify new trends.
• Prepares reports on sales performance, customer satisfaction, and branch profitability.
• Provides quarter feedback and coaches branch staff to improve performance.
• Abides by risk management policies and procedures related to branch operations.

Qualifications and Experience:

• Bachelor's degree in a business-related specialization is preferred.
• A minimum of 10 years of experience in a managerial branch management role within a bank is required.
• Proven track record of achieving sales targets in a bank.
• Ability to achieve sales targets with proven track records.
• Ability to maintain a high level of customer satisfaction.
• Good understanding of banking offered products.
• Expert in Microsoft Office applications includes Excel, Word and PowerPoint.

** Applicants who are meeting the job requirements will be contacted. Candidates residing in Al Batinah North Governorate will be prioritized. Applications will be accepted until 11-Sep-2025 at 2:00 P.M Submissions received after this date and time will not be considered **

Job Purpose:

The Branch Manager oversees the daily operations and sales performance of the branch. He/She drives revenue and achieves sales targets by leading and motivating a team of banking professionals. He/She implements sales strategies, develops and maintains strong customer relationships, and ensures the branch operates efficiently and profitably.

Key Accountabilities:

• Leads and guides branch staff to maximize sales performance.
• Sets sales targets and monitors team members towards achieving individual targets.
• Conducts regular sales meetings and provides guidance, support and training to branch staff.
• Develops sales strategy to achieve revenue goals and branch targets.
• Fosters and maintains strong relationships with existing and potential customers.
• Identifies customer needs and provides personalized financial solutions.
• Delivers and maintains consistency in meeting high customer satisfaction levels.
• Ensures smooth daily operations of branch as per Bank's standards.
• Confirms compliance with banking regulations, policies, procedures and standards.
• Handles customer escalations and resolves issues raised in a timely manner.
• Identifies opportunities for business growth and expansion within the branch market.
• Collaborates with marketing and related teams to promote banking products effectively.
• Analyzes sales and performance data regularly to identify new trends.
• Prepares reports on sales performance, customer satisfaction, and branch profitability.
• Provides quarter feedback and coaches branch staff to improve performance.
• Abides by risk management policies and procedures related to branch operations.

Qualifications and Experience:

• Bachelor's degree in a business-related specialization is preferred.
• A minimum of 10 years of experience in a managerial branch management role within a bank is required.
• Proven track record of achieving sales targets in a bank.
• Ability to achieve sales targets with proven track records.
• Ability to maintain a high level of customer satisfaction.
• Good understanding of banking offered products.
• Expert in Microsoft Office applications includes Excel, Word and PowerPoint.

** Applicants who are meeting the job requirements will be contacted. Candidates residing in Muscat will be prioritized. Applications will be accepted until 07-Sep-2025 at 2:00 P.M Submissions received after this date and time will not be considered **