25 Banking Intern jobs in Oman

SUMMARY OF ROLE:

The Relationship Manager – Transaction Banking (Islamic) is responsible for managing and expanding corporate client relationships by offering Shariah-compliant transaction banking solutions. The role focuses on achieving sales and revenue targets, enhancing client satisfaction, and driving digital adoption, while ensuring compliance with Islamic banking principles and regulatory frameworks.

KEY RESPONSIBILITIES:
Responsibilities
Sales Targets and Revenue Growth

• Achieve individual and team sales targets for transaction banking products including Islamic trade finance, corporate internet banking, credit Corporate cards, POS, Payment Gateway,liquidity management, and B2B payment solutions.

• Drive revenue growth by increasing product penetration and client wallet share.

• Identify cross-sell opportunities within the corporate portfolio to maximize revenue streams.

Client Acquisition and Retention

• Source, acquire, and onboard new corporate clients by providing tailored transaction banking solutions.

• Strengthen relationships with existing clients through regular engagement, reviews, and customized offerings.

• Act as the primary contact for client servicing, resolving queries, and ensuring a positive client experience.

Profitability & Efficiency

• Monitor account profitability by balancing pricing strategies and service delivery costs.

• Review product margins to ensure alignment with the Bank's profitability objectives.

• Propose cost-effective transaction solutions to clients without compromising service quality.

Product Penetration

• Cross-sell and up-sell the Bank's full suite of Islamic transaction banking products.

• Increase the multi-product usage per client to maximize engagement and loyalty.

• Collaborate with product teams to design client-specific solutions.

Digital Adoption and Usage

• Drive awareness and adoption of the Bank's digital platforms including corporate internet banking , RDC, and B2B platforms.

• Support clients in onboarding and training for digital solutions to ensure active and effective usage.

• Monitor activation and transaction volumes to achieve digital migration targets.

Risk Management & Compliance

• Ensure all client interactions, contracts, and transactions comply with Shariah guidelines, regulatory frameworks, and internal policies.

• Identify, assess, and mitigate transaction banking risks including operational, credit, and compliance risks.

• Conduct regular due diligence and KYC reviews in collaboration with compliance and risk functions.

Market Competitiveness

• Monitor industry trends, competitor offerings, and client needs to ensure the Bank remains competitive.

• Work with product development teams to enhance Islamic transaction banking products and services.

• Provide market intelligence and client feedback to support innovation and product enhancements.

Stakeholder Engagement

• Collaborate with internal teams (Operations, IT, Compliance, Risk, Product Development) to ensure seamless delivery of services.

• Represent the Bank in client meetings, industry forums, and professional networks to strengthen the Bank's market positioning.

Requirements

• Omani nationals only

• Bachelor degree in Business, Finance, or Economics

• Minimum experience of 5 years of relevant experience.

• Handling policies & procedures framework for the Islamic Window (IW) of BankDhofar.
• Analyze, understand, and develop policies, procedures, processes, and charters for the smooth functioning of the organization.
• Ensure the translation of documents both ways (English – Arabic) and explain them whenever required.
• Identify gaps in the policies & procedures framework of IW from the requirement standpoint.
• Develop new documents for the Islamic Window by studying, researching, and benchmarking with other banks as well as internal practices.
• Review documents prepared by other departments or external parties for the Islamic Window.
• Ensure compliance with the review process for IW documents.
• Coordinate with stakeholders, control functions, business units, and other departments for timely review and completion of documentation.
• Present documents and details to concerned parties for clarification, including SSB, in coordination with the Head of Sharia.
• Notify and explain new policies and procedures for the Islamic Window timely.
• Act as custodian of all documents related to the Islamic Window.
• Undertake administrative tasks for the implementation of policies and procedures.
• Evaluate the smooth implementation of policies and procedures and maintain adherence.
• Perform other tasks as assigned by CIBO.

• Oman National preferred.
• University degree holder with 5-7 years of experience in a similar role, preferably within Islamic Financial Institutions.
• In-depth knowledge of policies, procedures, and operations of Islamic Financial Institutions.
• Excellent written and oral communication skills.
• Alignment with our mission, vision, values, and operating principles.
• Responsible and passionate about assigned roles.
• Effective team player and solution-oriented.
• Ability to prioritize and execute tasks in high-pressure environments.
• Self-motivated, proactive, innovative, and dynamic.

About The Company

Established on January 1, 1990, Bank Dhofar is an Omani commercial bank wholly owned and managed by Omanis. With a history of setting new standards in banking, BD has a network of 50 branches and 89 ATMs.

Through an international network linked by advanced technology, BD offers a wide range of financial services, including personal, commercial, corporate, investment banking, private banking, and more.

Its Board of Directors and Management Team comprise professionals such as accountants, management experts, economists, and businesspersons. The bank is committed to adopting best international practices to achieve excellence.

Job Position : Head Treasury (Islamic Banking)

Job Description :

Responsible for marketing a full suite of Islamic treasury products and has an in-depth understanding of liquidity management, bank funding strategy, and the money markets.
• Able to demonstrate strong understanding of funding strategy and can translate into a tactical issuance plan.
• Identify deposits/financings trends, and possible impact on Bank’s liquidity.
• Overall management of the company's balance sheet.
• Track monetary and fiscal policies and their impact on profit rates in local as well as major markets.
• Should be in a position to independently analyze the financial markets, market trends, political and economic indicators and advise on Shariah-compliant structured hedging solutions.
• Formulate sales strategies to take advantage of money market movements and minimize risk.
• Market and structure currency & Shariah-compliant hedging products linked to enhanced yield deposits, both capital protected and otherwise.
• Spearheading Sales and Trading to input and amend deals for Islamic PRS, Islamic CCS, Islamic FX Forward, Islamic Money Markets, Islamic Structured Products and the likes in the Front Office and Risk systems.
• Investigating trade discrepancies highlighted by reconciliations and assisting to resolve clients’ settlement queries.
• Directing 'Mark to Market' valuation requests to the Valuations team.
• Expected to serve as a mentor to our existing staff and impart knowledge to further enhance their skills.

Skills:

• MBA-Finance or CA or American CFA
• Good quantitative and analytical skills with experience in a treasury environment handling marketing of derivative products.
• Strong knowledge of all treasury derivative products and day-to-day activities of a full-fledged treasury is a must.
• Technically strong in both products and processes with excellent experience in trade bookings, settlements, and valuations for Islamic FX, Money Market, and Derivative products.
• Analytical and calm under the pressure of the trading room environment and have a proven track record in building strong working partnerships with Sales, Trading, and Senior Management.
• Good managerial, presentation, and communication skills.
• A self-starter and team player with strong IT skills.
• Minimum of 8+ years experience as part of a client distribution team for Treasury products and operations in a medium to large size Bank's Treasury.

Job Description:

Plans, organizes and implements tailor-made companies compliant financial solutions for high net worth individuals in the region.
Assesses the requirements of high net worth individuals in the region directly and utilizing the branch network/research as appropriate.
Plans and implements tailor-made and personalized financial solutions, products, and services for high net worth individuals consistent with the business objectives of the Bank.
Ensures high standards of private wealth management customer service and relationship management.
Primarily focuses on developing institutional, ultra high net worth, and very high net worth individuals into long-term clients.
Contributes to building an active and broad book of clients and prospects through a strong and diversified network of business and client contacts.
Performs investment sales and cross-selling activities for the client comprising of asset management (mutual funds, private equity, capital-protected notes, off-shore structures, structured products), investment banking (bonds, sukuks, convertibles, private equity, IPOs), treasury (FX, structured products), and branch (deposits) products.
Regularly conducts relationship-building initiatives on high net worth individuals in order to assess their needs, resolve issues, and directly market the Bank's products and services. Decides on promotional campaigns targeted at such individuals.

Skills:

1. Formal Post Graduate qualification and a professional qualification such as CA/CFA.
2. 7+ years industry experience.
3. Thorough knowledge of the various private banking/investment products and services that cater to the needs of high net worth individuals and ability to provide advice.
4. Highly innovative and service-oriented person.
5. Good communication skills.
6. Highly effective in nurturing and maintaining personal relationships at high levels and ability to command respect.

• Developing suitable product packages for various types of low cost deposits from existing and potential customers of the bank.

• Responsible for marketing these product packages through the Business Banking marketing teams in Head Office and the counters in Business Centers.

• Assisting the marketing teams in achieving and exceeding business targets set for acquisition of various types of liabilities / deposits from the customers.

• Train the marketing teams in product offering.

• Continuously upgrade knowledge on the latest developments in the market and competitors’ activities and help in formulating suitable strategies in the bank.

Business Administration (English Section)

Any

Any

Any

Any

Any

Any

Job Skills

• A candidate should be a Bachelor Degree holder in Commerce / Business / Finance fields.

• A candidate should have a minimum of 7 years of experience in a related field.

General Requirement /Skills / Competencies:

• Thorough understanding of Bank's Policies & Procedures and Marketing Strategies.

• Should have a good knowledge of Business Banking Liabilities.

• Should possess excellent decision making and analytical skills.

• Analyzing trends in revenues and expenses

• Should have good Relationship Management & Service focus Skills

• Should have knowledge of current banking practices.

• Problem solving and critical thinking skills.

• Should be able to meet deadlines and targets.

• Must be able to work independently.

• Should possess effective communication and presentation skills (Oral and Verbal).

• Should possess excellent knowledge of MS Office.

• Should be self-motivated, initiative, innovative and dynamic.

About The Company

Established on January 1 1990, Bank Dhofar is an Omani commercial bank wholly owned and managed by Omanis. With successive years of constantly setting new standards in banking, BD has attained an impressively expanding network of 50 operational branches and 89 ATMs.

Through an international network linked by advanced technology, BD provides a comprehensive range of financial services that encompass personal financial services; commercial banking; corporate, investment banking and markets; private banking; and other activities.

Its Board of Directors & Management Team consists of eminent professionals like accountants, management experts, economists, businesspersons, etc. The Bank has strengths in both retail and corporate banking and is committed to adopting the best industry practices internationally in order to achieve excellence.

Technical Lead-IBMB

Responsible for meeting development schedules and ensuring the delivered solution meets the technical specifications and design requirements.

Leads the technical design, development and implementation of cross-functional, multi-platform application systems

 Conduct module level work effort estimations and integrate for the whole system

Estimates the impact of changes in requirements on time, cost and technical functions

evelops, plans and manages implementation of activities for Projects

onduct system wide integration requirement analysis.

horoughly understand the Requirements and Design.

se best practices and coding standards.

onduct peer-reviews and lead reviews and provide feedback

rovide accurate and detailed weekly task reports.

larify all unknown areas, which are communicated by the vendor team, from the customer.

evelop, maintain, troubleshoot, enhance and document components develop by self and others as per the requirements and detailed design

onduct thorough unit testing and integration testing for the whole system

onduct configuration and team management of own work.

ssist Department head / Project Lead/PM/BA in project coordination.

onduct project risk identification and mitigation action planning with the project Manager

Functional Domain expertise

Experience in cards, Digital payments, ATM, CDM, MFK, payment gateway

rade finance

orporate loan facility & Origination

igital wealth Management

mnichannel, Mobile banking, Online transaction banking (B2B).

Required Knowledge and Skills

0+ Years of relevant industry experience.

ood knowledge of the company product development lifecycle and the process tools.

ood knowledge of design patterns

ound industry trends awareness.

ood knowledge of , web services , , VB 6.0, C++, Java, JavaScript, HTML, XML, OOA and OOD Concepts)

ound Proficiency with Microsoft .NET/ Java technologies

QL, Major RDBMS (Oracle) / OO Techniques, data modeling

ound Knowledge of unit testing methodologies and frameworks

ound communication skills.

ound time management skills.

ood ability to anticipate issues and formulate remedial actions.

ound interpersonal and team working skills.

ound ability to take on multiple assignments.

oven track record to solve problems with complexity

General Responsibilities

Builds understanding of industry trends and contributes to the development of standards and practices for areas of domain expertise

wn one or more modules of the project under development

rovide L3 support and enhancements as necessary

entor junior team members with the assistance of PM/Architect

lexible in working under changing and different work settings.

aintain high team morale.

dhere to company and project standards and guidelines.

ccurate time accounting and reporting of own work.

romptly escalate issues, which affect product delivery and quality that are beyond scope of influence and report same to reporting manager.

ay high attention to detail in all work.

uality, on time delivery of agreed deliverables

ntribute to the company knowledge base and process improvements

Education and Professional Qualifications

Bachelor degree and postgraduate qualification in Computer Sciences/Software development or equivalent, or relevant experience

Job Title:
Project Manager – Wholesale Banking

Location:
Muscat, Oman

Experience:
12+ years (with significant experience in Wholesale / Corporate Banking

projects)

Employment Type:
Full-time

Position Overview

We are seeking an experienced Project Manager to lead large-scale initiatives in the

Wholesale Banking domain. The ideal candidate will have a proven track record in

managing end-to-end delivery of banking transformation projects, strong domain

expertise in Corporate / Institutional Banking products and services, and the ability to

work closely with senior stakeholders, business users, and technology teams to deliver

strategic outcomes.

Required Skills & Qualifications:

• Bachelor's or Master's Degree in Business, Finance, or Technology.

• 12+ years of experience in banking and financial services, with at least 5+ years in

Wholesale / Corporate Banking.

• Minimum 7+ years of project management experience delivering large-scale banking

projects.

• Strong understanding of Wholesale Banking products, operations, and customer

segments.

• Proficiency in project management methodologies (Agile, Waterfall, Hybrid).

• Hands-on experience with tools like JIRA, MS Project, Confluence, or equivalent.

• Exceptional stakeholder management, communication, and presentation skills.

• PMP / PRINCE2 / Agile Certified Practitioner preferred.

Key Responsibilities:

• Project Management & Delivery

• Lead and manage complex projects in the Wholesale Banking domain, ensuring

delivery within scope, budget, and timelines.

• Define project scope, objectives, and deliverables in alignment with business goals.

• Develop and maintain detailed project plans, schedules, and status reports.

• Manage dependencies, risks, and issues, ensuring timely resolution.

• Oversee end-to-end project execution, including requirements gathering, design,

development, testing, and deployment.

• Stakeholder Management

• Collaborate with senior business stakeholders, relationship managers, product

owners, and technology teams.

• Act as the primary point of contact for project updates, escalations, and decision-

making.

• Facilitate workshops, steering committee meetings, and status reviews.

Domain Expertise
:

• Leverage deep knowledge of Wholesale Banking products and services, including:

• Corporate Lending

• Trade Finance (LCs, BGs, Documentary Collections)

• Cash Management & Payments

• Supply Chain Finance

• Treasury Products

• Understand regulatory requirements (Basel III/IV, KYC/AML, IFRS, local banking

regulations).

• Governance & Compliance

• Ensure adherence to bank's project governance framework.

• Maintain compliance with regulatory, risk, and audit requirements.

• Manage vendor relationships and third-party engagements as required.

• People & Resource Management

• Manage cross-functional teams, including business analysts, developers, testers,

and external vendors.

• Mentor junior project managers and team members.

• Job Purpose

To attract potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfil customer needs to ensure customer satisfaction. Includes protecting the bank's image and contributing to the achievement of the bank's overall goals and objectives.

• Main Tasks & Accountabilities

• Provide splendid customer services to customers in a friendly and courteous manner at all times

• Improve customers' banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay
• Open new bank accounts according to laid down rules and guidelines
• Provide assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactions
• Establish and promote affectionate relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction
• Ensure that customers' confidential information is properly protected and only used for official purposes
• Channel complex customer complaints and challenges to the right quarters for effective resolution
• Executing of customer's transactions and maintain proper records for audit trail within the TAT.
• Comply with all bank policies, procedures, code of conduct, guidelines/fraud monitoring guidelines, and CBO, AML, CFT & CAM regulations.
• Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly
• Inform and suggest new banking products to customers
• Provide information to customers on their account status and account balances
• Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction & participate in marketing and awareness campaigns in the bank to create an enlarged customer base.
• Identify opportunities to contribute to organizational and departmental change initiatives, programmers and projects taking into account best practice and standards in the business environment.

• Perform other related duties or assignments as directed.

• Qualification:

Diploma in Banking, Finance or Accounting

• Work Experience

Fresh Graduate

• General Competencies

• Customer service

• Product knowledge, quality focus, & market knowledge
• Documentation skills
• Listening skills & phone skills
• Resolving conflict, multitask, patience, & negotiation
• Positive attitude, attention to detail, & people oriented
• Analysis, problem solving, & organizational skills
• Adaptability, ability to work under pressure
• Computer skills

We are seeking a highly skilled UX/UI Expert with proven experience in designing mobile-first digital banking and fintech solutions. The ideal candidate will combine strategic thinking, design excellence, and user research expertise to craft seamless and engaging customer journeys. This role requires deep knowledge of user-centered design, accessibility standards, and mobile application design with the ability to lead projects from concept to execution while collaborating with cross-functional teams.

• Customer Journey Design: Create intuitive, end-to-end mobile banking experiences, from onboarding to transactions, ensuring simplicity, accessibility, and trust at every step.
• User Research & Insights: Conduct research, usability testing, and data-driven analysis to uncover pain points, user behaviors, and opportunities for experience improvement.
• Wireframing & Prototyping: Develop wireframes, interactive prototypes, and design flows that bring ideas to life, testing concepts iteratively and incorporating user feedback.
• Visual & Interaction Design: Deliver pixel-perfect, mobile-first, responsive designs that align with brand identity, accessibility standards (WCAG/ADA), and cross-platform consistency.
• Collaboration: Partner with product managers, developers, and business stakeholders to align design solutions with business goals, technical feasibility, and user needs.
• Usability & Accessibility: Ensure that all mobile banking experiences are inclusive, intuitive, and optimized for various devices, with a strong focus on accessibility.
• Innovation & Trends: Stay at the forefront of emerging design tools, methodologies, and fintech trends, applying innovative approaches to enhance the customer experience.
• Design Governance: Contribute to design systems, style guides, and best practices to ensure consistency and scalability across products.

• Bachelor's degree in Graphic Design, Interaction Design, HCI, or a related field.
• Prior experience designing digital banking, payment solutions, or fintech applications.
• Minimum 4 years of professional experience in UX/UI design, preferably within mobile banking or fintech.
• Strong portfolio demonstrating expertise in mobile-first application design and crafting seamless digital customer journeys.
• Advanced proficiency in design and prototyping tools: Figma, Sketch, Adobe XD, InVision, Zeplin, Axure, Framer (or similar).
• Knowledge of motion design, micro-interactions, and designing for emerging technologies (e.g., biometrics, AI-driven personalization).
• In-depth knowledge of user-centered design principles, design systems, and accessibility standards.
• Strong communication and stakeholder management skills, with the ability to present design decisions backed by research and data.
• Familiarity with Agile/Scrum methodologies and working within multidisciplinary teams.
• Ability to balance strategic vision with hands-on design execution, adapting to fast-paced agile environments.