3 Automotive Intern jobs in Oman
Automotive Service Advisor
Posted today
Job Viewed
Job Description
We are seeking a professional and customer-focused Automotive Service Advisor to join our team. The successful candidate will be responsible for managing the customer experience across specialized brands for mechanical work and Body & Paint Shop. You will serve as the bridge between our technical lead and customers, ensuring a smooth, transparent, and efficient service process from vehicle drop-off to delivery. Key Responsibilities: *Greet customers and assess their service needs through detailed discussions. *Generate accurate job cards and service estimates for mechanical, electrical, and bodywork jobs. *Coordinate with workshop technicians, parts department, and body shop teams to ensure timely job progress. *Keep customers updated throughout the repair process with clear explanations on work status, costs, and timelines. *Perform quality checks upon job completion and ensure customer satisfaction during handover. *Actively follow up on pending jobs, approvals, and customer callbacks. *Maintain detailed records of service history, estimates, invoices, and warranty claims. *Handle insurance-related jobs in coordination with the body shop team at Scratch. *Ensure service processes and customer handling standards are followed for all three brands. *Support upselling of preventive maintenance, accessories, and value-added services.
*Proven experience as a Service Advisor in the automotive industry (minimum 5 years preferred). *Strong understanding of European vehicles, performance cars, and body repair processes. *Excellent communication and interpersonal skills (Arabic is a plus). *Good organizational and multitasking abilities. *Familiarity with job card systems and workshop management software. *Basic technical knowledge and the ability to explain repairs in simple terms. *High level of professionalism, patience, and customer service orientation.
#J-18808-LjbffrAutomotive Workshop Manager
Posted 10 days ago
Job Viewed
Job Description
We are seeking a dynamic and experienced Automotive Workshop Manager to lead and oversee all operations of our automotive service center in Muscat. The ideal candidate will have experience in managing an independent workshop, ensure the workshop runs efficiently, providing exceptional service quality while maintaining high standards of safety and customer satisfaction. Responsibilities: - Manage day-to-day operations of the automotive workshop ensuring efficient workflow and quality service. - Supervise and coordinate the activities of workshop staff including technicians and support personnel. - Maintain inventory of tools, equipment, and spare parts, ensuring availability and optimal stock levels. - Implement and enforce safety procedures and regulatory compliance within the workshop. - Develop and maintain strong customer relationships to ensure satisfaction and repeat business. - Prepare and manage budgets, monitor expenditures, and report on financial performance. - Recruit, train, and evaluate workshop staff to foster a skilled and motivated team. - Monitor service quality and implement continuous improvement initiatives. - Coordinate with suppliers and vendors to procure necessary parts and services. - Handle customer complaints professionally and provide effective resolutions.
Requirements
- Proven experience as an Automotive Workshop Manager or similar role within the automotive service industry. - Strong leadership skills with the ability to manage and motivate a diverse team. - Excellent knowledge of automotive repair processes, tools, and equipment. - Ability to manage budgets and control costs effectively. - Exceptional organizational and problem-solving skills. - Strong communication and customer service skills. - Fluency in English is required; knowledge of Arabic is advantageous. - Relevant technical certification or degree in automotive technology or engineering preferred. - Ability to work under pressure and handle multiple tasks efficiently. - Committed to maintaining high standards of safety and quality.
About the company
Special Engines is a premium automotive service brand specializing in the maintenance, repair, and performance tuning of high-end German vehicles, particularly Porsche. Known for its technical precision and expert diagnostics, Special Engines combines deep brand knowledge with cutting-edge equipment to deliver dealership-level quality at independent workshop prices. Whether it's routine servicing or complex engine work, customers trust Special Engines for reliable, transparent, and high-performance care.
Automotive Service Advisor
Posted 2 days ago
Job Viewed
Job Description
We are seeking a professional and customer-focused Automotive Service Advisor to join our team. The successful candidate will be responsible for managing the customer experience across specialized brands for mechanical work and Body & Paint Shop. You will serve as the bridge between our technical lead and customers, ensuring a smooth, transparent, and efficient service process from vehicle drop-off to delivery. Key Responsibilities: *Greet customers and assess their service needs through detailed discussions. *Generate accurate job cards and service estimates for mechanical, electrical, and bodywork jobs. *Coordinate with workshop technicians, parts department, and body shop teams to ensure timely job progress. *Keep customers updated throughout the repair process with clear explanations on work status, costs, and timelines. *Perform quality checks upon job completion and ensure customer satisfaction during handover. *Actively follow up on pending jobs, approvals, and customer callbacks. *Maintain detailed records of service history, estimates, invoices, and warranty claims. *Handle insurance-related jobs in coordination with the body shop team at Scratch. *Ensure service processes and customer handling standards are followed for all three brands. *Support upselling of preventive maintenance, accessories, and value-added services.
Requirements
*Proven experience as a Service Advisor in the automotive industry (minimum 5 years preferred). *Strong understanding of European vehicles, performance cars, and body repair processes. *Excellent communication and interpersonal skills (Arabic is a plus). *Good organizational and multitasking abilities. *Familiarity with job card systems and workshop management software. *Basic technical knowledge and the ability to explain repairs in simple terms. *High level of professionalism, patience, and customer service orientation.
About the company
Special Engines is a premium automotive service brand specializing in the maintenance, repair, and performance tuning of high-end German vehicles, particularly Porsche. Known for its technical precision and expert diagnostics, Special Engines combines deep brand knowledge with cutting-edge equipment to deliver dealership-level quality at independent workshop prices. Whether it's routine servicing or complex engine work, customers trust Special Engines for reliable, transparent, and high-performance care.
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