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SUMMARY OF ROLE:

Relationship Manager is responsible for managing a portfolio of Corporate Islamic accounts, ensuring compliance with the Bank's policies and regulatory requirements, and securing sales that align with the business plan. This role focuses on nurturing existing customer relationships, acquiring new business, and contributing to the bank's growth within the Islamic finance sector.

KEY RESPONSIBILITIES:

Responsibilities

Contribute to Business Plan Development

Identify income-generating opportunities in targeted markets and industries, contributing to the development of the bank's overall business plan.

Account Relationship Management

Manage relationships with existing corporate clients, focusing on maximizing account profitability while adhering to the Bank's Credit policies.

Credit Proposal Analysis and Recommendations

Analyze, evaluate, and process corporate credit proposals, providing suitable recommendations based on thorough assessments.

New Customer Acquisition

Establish new account relationships with prospective customers within the designated sector, expanding the bank's portfolio.

Credit Proposal Preparation

Prepare high-quality and timely credit proposals for analysis and approval, ensuring they are in line with the assigned authority level.

Risk Management

Identify high-risk situations early and take appropriate actions to handle and recover those situations effectively.

Customer Engagement and Relationship Development

Meet with key bank customers, both existing and potential, to sustain and strengthen ongoing profitable relationships.

Cross-selling Products and Services

Promote and cross-sell the bank's range of products and services to meet the evolving needs of clients.

Positive Market Representation

Represent and project a positive image of the bank in the market, enhancing the bank's presence and reputation within the industry.

Requirements

• Bachelors Degree in Finance, Accounting, Economics, or any other related fields.

• 5+ years of relevant expereince in a banking sector.

SUMMARY OF ROLE:

The Private Banking Senior Relationship Manager is responsible for acquiring and growing Private Banking client relationships, increasing Assets under Management (AUM), and enhancing both liabilities and asset portfolios. The role requires delivering superior client service, achieving revenue targets, and ensuring full compliance with risk and regulatory guidelines.

KEY RESPONSIBILITIES:
Responsibilities
Business Development

• Source and acquire new Private Banking clients in line with the Bank's strategic objectives.

• Identify high-net-worth individuals and build strong, trust-based relationships.

• Promote the full suite of Private Banking products and services to attract new assets and liabilities.

Relationship Management

• Strengthen and grow relationships with existing Private Banking clients.

• Understand clients' financial needs and provide tailored investment and banking solutions.

• Ensure high levels of client satisfaction through personalized service and regular engagement.

Sales Process & Reporting

• Apply a structured and disciplined sales approach, including needs-based selling and cross-selling.

• Maintain up-to-date records of sales activities, visits, and pipeline opportunities in Qube or other relevant systems.

• Report on sales performance and progress against targets to line management.

Compliance & Risk Management

• Ensure adherence to all compliance requirements, including KYC, AML, and CBO regulations.

• Monitor client transactions and activities for any red flags or risk indicators.

• Collaborate with internal risk and compliance teams to manage any identified issues.

Product & Market Expertise

• Maintain strong knowledge of the Bank's investment, wealth, and liability product offerings.

• Stay updated on market developments, economic trends, and client behaviors.

• Recommend appropriate solutions aligned with clients' investment profiles and risk appetites.

Requirements

• Omani nationals only

• Bachelor's degree in Finance, Business Administration, Economics, or a related field.

• Minimum 6 years of experience in private banking, wealth management, or financial advisory roles.

Purpose and Summary
:

To manage a portfolio within the Corporate & Institutional Banking department. The role will focus on maintaining a healthy portfolio and servicing clients' requirements as well as developing the Assistant Relationship Manager (ARM).

The SRM, with the assistance of the ARM, will provide credit analysis, credit proposals, reviewing existing facilities granted, and monitoring relationship-managed customers' risk profile.

The SRM will be responsible of submitting credit proposals and other required memos/reports for existing and potential clients in a timely manner, day-to-day operations such as client requests and queries, general house-keeping to ensure there are no irregularities in accounts, monitoring and following up with clients on required documentation and data as well as keeping client files in an organized manner.

Key Deliverables:

• Provide superior customer service exceeding customer expectations.
• Develop and convert new customer prospects.
• Submit credit proposals and internal memos in a timely manner.
• Assess the credit risk as appropriate with respect to the portfolio.
• Develop and implement agreed actions under customer strategies.
• Regular follow-ups with client to obtain necessary information and documents.
• Monitoring of accounts to ensure deadlines are met.
• Ensure all files are complete with relevant documents.
• Contribute to Banks target for profit growth and customer experience.
• Engage and maintain relationships with other departments within the bank.
• Maintain a high level of teamwork.
• Cross-sell bank products of other departments within the bank to increase income generated from portfolio.
• Adhere to structure and processes in place pertaining to the bank's credit, operational, reputation and regulatory risk.
• Escalate any cases which may lead to potential operational losses or fraud cases to the Unit Head as appropriate
• Respond within agreed timelines to issues raised by Audit/compliance/regulators
• Maintain awareness of operational risks within portfolios and minimize likelihood of occurrence
• Protect sensitive customer and bank information by ensuring documents, computers, files, and all confidential matters are appropriately handled as set forth by policy.
• Ensure declaration of gift items and maintain highest integrity standard levels
• Ensure deadlines are achieved within bank timelines as per internal policies/regulations.
• Produce proposals of high quality.
• Ensure all activities carried out, is as per standard bank's protocol, policies, processes & procedures (including AML / CFT related policies & procedures).
• Participate in other related initiatives and projects as assigned or other duties as assigned by management.
• Complete all related tasks as delegated by management or reporting Manager.
• Report any suspicious or irregular activities or transactions (if identified) to Compliance division.
• Reporting misconduct behavior as per the whistle blowing policy.

Qualifications
:

A Minimum of Bachelor's degree, preferably in finance, business management, accounting or related fields

Skills/Knowledge
:

• Strong communication and written skills in English and Arabic.
• Analytical, financial and risk analysis skills.
• Planning, problem solving and organization skills.
• Negotiation skills.
• Ability to demonstrate being a team player
• Ability to grasp new tasks and demonstrate self-development
• Ability to interact with business customers
• Must have good interpersonal skills and ability to build relations with other departments
• Strong time management, planning and organization skills
• Strong communications, written, analytical and verbal skills

Experience
:

A Minimum of 8 years work experience, preferably in the fields of Finance and accounting with a minimum of 5 years of general Banking experience with a preference related directly to Commercial Banking.

SUMMARY OF ROLE:

Relationship Manager is responsible for managing a portfolio of Corporate Islamic accounts, ensuring compliance with the Bank's policies and regulatory requirements, and securing sales that align with the business plan. This role focuses on nurturing existing customer relationships, acquiring new business, and contributing to the bank's growth within the Islamic finance sector.

KEY RESPONSIBILITIES:
Responsibilities
Contribute to Business Plan Development
Identify income-generating opportunities in targeted markets and industries, contributing to the development of the bank's overall business plan.

Account Relationship Management
Manage relationships with existing corporate clients, focusing on maximizing account profitability while adhering to the Bank's Credit policies.

Credit Proposal Analysis and Recommendations
Analyze, evaluate, and process corporate credit proposals, providing suitable recommendations based on thorough assessments.

New Customer Acquisition
Establish new account relationships with prospective customers within the designated sector, expanding the bank's portfolio.

Credit Proposal Preparation
Prepare high-quality and timely credit proposals for analysis and approval, ensuring they are in line with the assigned authority level.

Risk Management
Identify high-risk situations early and take appropriate actions to handle and recover those situations effectively.

Customer Engagement and Relationship Development
Meet with key bank customers, both existing and potential, to sustain and strengthen ongoing profitable relationships.

Cross-selling Products and Services
Promote and cross-sell the bank's range of products and services to meet the evolving needs of clients.

Positive Market Representation
Represent and project a positive image of the bank in the market, enhancing the bank's presence and reputation within the industry.

Benefits

• Omani nationals only

• Bachelors Degree in Finance, Accounting, Economics, or any other related fields.

• 7 years of banking sector or any other related financial sector.

Job Purpose

To contribute to the growth in volume & earnings of Bank's Corporate Banking business and ensuring a healthy Corporate Banking portfolio.

Key Tasks and Duties

• Develop and nurture relationships with assigned companies Acts in an advisory role to the client fostering responsible banking.

• Seek to grow the business volume & earnings while maximizing customer satisfaction

• Handle relationships through regular meetings with clients and establish their current and future financial needs.

• Recommend the products and services that will prove profitable for both the Bank and the client.

• Develop and conduct relationships in line with the agreed account strategy of the respective relationship.

• Ensure timely preparation and submission of credit proposals to management.

• Cross-sell the Bank's products including cash management, treasury, investment, liabilities and retail to corporate clients

• Achieve optimum volumes & earnings from the portfolio being handled

• Increase the market penetration by finding new leads and adding new accounts

• Seek to develop and maintain a healthy portfolio

• Mentor Assistant RMs to take on future role of RMs

Qualifications

A degree in Finance or Banking or a similar subject is essential.

Experience

At least 3-5 years in banking with good experience of the commercial challenges faced in Corporate and how Corporate Banking and services can help. A good record in developing sales opportunities is desirable.

Now Hiring: Business Development Associates – Marketing | Muscat, Oman

We are seeking
Business Development Associates – Marketing (Level 1)
to join our team in
Muscat
. The ideal candidates will have a strong interest in the
higher education and EdTech sector
, with a passion for engaging students, driving outreach initiatives, and contributing to institutional growth.

Position:
Business Development Associate – Marketing

Level:
1

Openings:
3

Location:
Muscat, Oman

Experience:
2 year preferred (fresh graduates are also encouraged to apply)

Industry Background:
Experience in
EdTech
or
Higher Education
preferred, but not mandatory

GCC Experience:
Preferred, not mandatory

Compensation:
Based on previous experience

Relocation:
Candidates must be willing to relocate to Muscat

Key Requirements:

• Involvement in
  marketing and outreach activities
  , both online and offline
• Lead generation, follow-up, and database management
• Student engagement and counseling
  to guide learners through programs and admissions
• Business development support
  , including partnerships and institutional outreach
• Interested candidates may submit their CVs to
  
  with the subject line
  "Business Development Associate – Marketing – Muscat"

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

Responsibilities

• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Analyze market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications

• Bachelor's degree 3+ years in sales industry
• Experience in full sales cycle including deal closing Demonstrated sales success
• Strong negotiation skills
• Strong communication and presentation skills
• CRM experience is preferred

Job Purpose:

Business development lead is an executive responsible for guiding the strategic direction and execution of teams that support the organization's commercial capabilities. This role enhances revenue effectiveness by establishing measurable processes to improve efficiency in commercial execution and setting growth objectives. Business development lead works closely with the sales, customer success, customer service, marketing and finance teams to develop strategies, implement performance metrics, design and deliver enablement and training programs, and ensure alignment across all sales channels. This position oversees all aspects of commercial execution and go-to-market (GTM) operations, ensuring that revenue-generating teams have the necessary resources and technology to effectively engage with customers and drive the organization's revenue grow.

Main Tasks & Accountabilities:

• Collaborates with sales and commercial leadership to achieve growth goals, aligning go-to-market strategies across acquisition, utilization, and retention.
• Builds strong relationships with stakeholders and facilitates commercial council meetings to review reports, track insights, prioritize demands, and approve enterprise data definitions.
• Leads revenue generation, including strategy, process optimization, technology, territory planning, commission plans, lead-to-deal processes, proposals, and sales enablement.
• Supports bookings and revenue growth by providing data insights to improve win rates, expand the client base, and enhance sales processes.
• Defines key metrics and dashboards, leading sales force reporting and implementing data analysis best practices to boost productivity.
• Ensures data integrity in CRM and other tools, providing analytical insights for confident decision-making.
• Develops and deploys data insights and visualizations, connecting product, marketing, and sales through the customer journey.
• Provides analysis to support key decisions and aids sales leadership in understanding pipeline, forecasts, and KPIs.
• Leads projects on customer health, process refinement, systems implementation, and data infrastructure.
• Drives revenue strategies across customer segments, ensuring efficient and aligned sales, marketing, and customer experience processes.
• Integrates planning, forecasting, and budgeting with other firm processes.
• Proposes and executes new revenue models for products and features, leading new development requests.
• Designs and implements global training programs for sales and go-to-market teams, focusing on client expansion and retention.

Qualifications:

• A bachelor's or master's degree in business administration, marketing, finance, or a related field, or equivalent work experience. Additional education in data analytics and technology disciplines is desirable.

Work Experience:

• Strategy and management consulting experience is a plus.
• Over 8 years of experience in sales operations, marketing operations, strategy, or sales leadership within B2B environments.
• At least five years of progressive leadership experience, successfully leading cross-functional teams and enterprise-wide programs, and effectively influencing across the organization in complex contexts.
• Experience in analysing marketing, sales, and customer data.

Knowledge & Skills:

• Results orientation
• Business enterprise knowledge
• Innovation management
• Strategic thinking
• Demonstrated ability to develop a scalable RevOps strategy for large companies.

Objective

To drive business growth by acquiring new clients, maintaining strong relationships with existing clients, and expanding Hamptons International's market presence across all real estate services — including sales, leasing, property management, Research and Consultancy, Valuation.

Key Responsibilities:

A. Business Development & Client Acquisition

• Identify and pursue new business opportunities across all service lines (sales, leasing, property management, Research and Consultancy, Valuation).
• Build and maintain relationships with developers, investors, corporate clients, financial institutions, and government entities.
• Prepare and present business proposals, quotations, and marketing materials to potential clients.
• Conduct market research to identify trends, opportunities, and competitor activities.
• Track and report business development activities, including leads, proposals, and conversions.

B. Client Relationship Management

• Serve as the main point of contact for clients — from initial inquiry to project completion or deal closure.
• Ensure client satisfaction through effective communication, service quality, and follow-up.
• Maintain and update client, lead, and opportunity records in the company's CRM system.
• Collect feedback from clients to improve services and strengthen long-term partnerships.

C. Internal Coordination

• Coordinate with internal departments (Sales, Leasing, Property Management, and Valuation) to ensure timely delivery of services.
• Communicate clearly about client requirements, project scope, and timelines to the concerned teams.
• Work with finance and administration teams on invoicing, payment collection, and documentation.

Qualifications & Experience:

• Bachelor's degree in Business Administration, Marketing, or related field.
• 1–5 years of experience in business development, preferably in real estate or related industries.
• Strong communication, negotiation, and presentation skills.
• Proactive, target-driven, and results-oriented.
• Proficiency in Microsoft Office and CRM systems.
• Knowledge of Oman's real estate market is an advantage.