2 Account Liaison jobs in Oman
Customer Service Executive
Posted 24 days ago
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Job Description
Required 5 Female Philippine Nationals for the position of Customer Service Executive.
Responsibilities:- Greet all customers.
- Reach the given target on a daily basis.
- Provide outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations.
- Promote and maintain positive relations with all loyal clients and new customers.
- Report to branch as per given schedule.
- Work in a timely manner.
- Comply with all department and company policies and procedures.
- Contribute to the fulfillment of department and company objectives and goals.
- Perform as a team member in allocating and coordinating the workflow.
- Handle workload and customer queries with patience and empathy, ensuring work pressure does not affect client interactions.
- Maintain proper records of all transactions, cancellations, and issues computer-generated receipts to customers.
- Maintain awareness of all promotions and advertisements.
- Keep the checkout counter clean and orderly.
- Answer customer questions and provide information on procedures or policies.
- Maintain good relationships with all customers.
- Train and mentor new employees.
- Strictly follow Anti-Money Laundering procedures as per company rules and regulations.
- Protect the privacy of customers by not discussing financial matters outside, releasing account information only to authorized individuals.
- Report to the Assistant Branch Manager.
- Ensure zero tardiness and absences.
- Ensure cleanliness of the counter.
Make sure to give 100% commitment in all sales promotions.
#J-18808-LjbffrCustomer Service Data Entry
Posted 2 days ago
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Job Description
Overview
Customer Service Data Entry vacancy in Muscat Oman. Note: this vacancy is temporarily suspended.
Responsibilities- Data collection from customers online by chat; some situations may require calling.
- Provide customer service communication with customers.
- Attend monthly meetings as required.
- Hours: 25 hours weekly (fixed schedule possible).
- Salary: 130 OMR for part-time roles (fixed).
- Paid vacation: 21 days per year.
- Have a visa for Oman work or family visa (no visit/tourist visa).
- Live in Muscat (no other state).
- Age 18 to 35 only.
- Female only.
- Good English or Arabic language (proficiency in at least one).
- Experience in social media and customer services preferred.
- Know how to use apps such as Google Docs, Dropbox, and Zoom.
- Our customer data is confidential; disclosing customer data will lead to legal accountability.
There are no restrictions on religion, belief or nationality.
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