97 Jobs in Ibra

Sales Manager

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Salalah, Dhofar InterContinental Hotels Group

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Job Description

Overview

我们是谁

加入全球最大、最受欢迎的高端酒店品牌之一的皇冠假日酒店。 皇冠假日酒店在全球各地拥有 420 多家酒店,是您商务、休闲或两者兼顾的完美选择。 我们精心设计了我们的空间,以鼓励、支持和庆祝伟大的联系。 我们也非常重视会议和活动,是国内和全球团体值得信赖和重视的合作伙伴。

Do you picture yourself as a Sales Manager? Crowne Plaza Resort Salalah our goal is to make business travel work. That is where YOU come in. When you work with Crowne Plaza Resort Salalah, you are more than simply your job title. Crowne Plaza Resort Salalah looks for energetic, confident, and ambitious; people who achieve in their roles and help our guests succeed. The Crowne Plaza Resort Salalah is set on 45 acres of beautiful tropical gardens and a lengthy stretch of pure sandy beach. The resort's location suits business, meetings, and leisure travel.

As Sales Manager, you’ll be responsible for developing new business opportunities, strengthening existing client relationships, and maximizing revenue for the hotel. You’ll proactively manage corporate, MICE, and leisure accounts while collaborating with internal teams to ensure service excellence and guest satisfaction.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

  • Develop and implement proactive sales strategies to achieve revenue targets.
  • Build strong relationships with key accounts, travel partners, and corporate clients.
  • Identify new markets and business opportunities to drive growth.
  • Conduct client visits, attend trade shows, and represent the hotel at industry events.
  • Prepare and deliver effective sales proposals and presentations.
  • Collaborate with the Revenue, Marketing, and Operations teams to optimize performance.
  • Maintain accurate records of sales activities and ensure timely reporting.

What do we need from you?

  • Bachelor’s degree in business, Hospitality, or related field.
  • Minimum 3–5 years’ experience in hotel sales, preferably within IHG or other international hotel brands.
  • Strong market knowledge of corporate, leisure, and MICE segments.
  • Excellent communication, negotiation, and presentation skills.
  • Proactive, results-driven, and able to work independently as well as part of a team.
  • Fluency in English; additional languages are an advantage.

我们是谁

加入全球最大、最受欢迎的高端酒店品牌之一的皇冠假日酒店。 皇冠假日酒店在全球各地拥有 420 多家酒店,是您商务、休闲或两者兼顾的完美选择。 我们精心设计了我们的空间,以鼓励、支持和庆祝伟大的联系。 我们也非常重视会议和活动,是国内和全球团体值得信赖和重视的合作伙伴。 我们的品牌服务风格 "Dare to Connect "就是为连接而设计的。 专为人类设计,而非无名客人或同事。 依然专业,但在情感层面触动了客人。 在这里,同事们发挥主观能动性和个性,因为他们对客人的体验起着至关重要的作用。 皇冠假日酒店每一位同事的职责都是创造令人难忘的情感联系,而每一位领导者的职责都是创造一个可以实现情感联系的环境。

虽然不完全符合所有要求,但仍然认为自己非常适合这份工作? 除非您点击 "申请 "按钮,否则我们永远不会知道。 今天就与我们一起开始您的旅程。

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Showroom Sales person

New
Salalah, Dhofar S & Q Home

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Job Description

Overview

We are seeking a dynamic and customer-focused Showroom Salesperson to join our team. The ideal candidate will be responsible for providing excellent customer service, demonstrating product knowledge, and driving sales within the showroom.

Responsibilities
  • Greet and assist customers as they enter the showroom.
  • Understand customer needs and recommend suitable products or services.
  • Demonstrate and explain product features, benefits, and warranties.
  • Achieve or exceed monthly sales targets and KPIs.
  • Maintain the appearance of the showroom – ensuring cleanliness, proper display, and restocking as needed.
  • Manage customer queries, complaints, or returns in a professional and courteous manner.
  • Process sales transactions and handle cash or digital payments as required.
  • Follow up with potential clients and maintain strong post-sale customer relationships.
  • Coordinate with inventory and warehouse teams for stock availability.
  • Stay updated on industry trends, product updates, and competitor offerings.
Skills and Requirements
  • Proven experience in retail or showroom sales (preferred but not mandatory).
  • Excellent communication and interpersonal skills.
  • Positive attitude with strong customer service orientation.
  • Confident, well-groomed, and presentable.
  • Ability to work under pressure and in a target-driven environment.
  • Basic computer knowledge (billing software, email, Excel).
  • Fluency in languages (e.g., English, Arabic) is a must.
Preferred Qualifications
  • High School Diploma or equivalent (Bachelor’s degree preferred).
  • Experience in the furniture or home decor industry is a plus.
  • Strong negotiation and persuasion skills.

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Waitress

New
Salalah, Dhofar Salalah Rotana Resort and Spa - Franchised

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Job Description

Overview

As a Waiter / Waitress, you are responsible for providing professional service to our Guests, ensuring their restaurant visit will become a memorable dining experience.

Responsibilities
  • Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
  • Greet & seat customers and serve them in a professional, discreet & personalized way
  • Acquire in-depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests
  • Consistently monitor the quality of Food & Beverage being served
  • Practice good customer relations and attend to customer complaints/queries satisfactorily
  • Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
  • Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)
  • Ensure minimum wastage, breakage, and spoilage
  • Actively use up-selling techniques to exceed Guest expectations and increase revenue
Qualifications
  • Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
  • Greet & seat customers and serve them in a professional, discreet & personalized way
  • Acquire in-depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests
  • Consistently monitor the quality of Food & Beverage being served
  • Practice good customer relations and attend to customer complaints/queries satisfactorily
  • Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
  • Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)
  • Ensure minimum wastage, breakage, and spoilage
  • Actively use up-selling techniques to exceed Guest expectations and increase revenue

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Purchasing Manager (Omani Only)

New
Salalah, Dhofar InterContinental Hotels Group

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Job Description

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Oman, Salalah

Do you picture yourself as a Purchasing Manager? Crowne Plaza Resort Salalah our goal is to make business travel work. That is where YOU come in. When you work with Crowne Plaza Resort Salalah, you are more than simply your job title. Crowne Plaza Resort Salalah looks for energetic, confident, and ambitious; people who achieve in their roles and help our guests succeed. The Crowne Plaza Resort Salalah is set on 45 acres of beautiful tropical gardens and a lengthy stretch of pure sandy beach. The resort's location is suitable for business, meetings, and leisure travel.

The Purchasing Manager will be responsible for sourcing high-quality goods and services at competitive prices, managing supplier relationships, and ensuring efficient inventory control across all hotel departments including F&B, housekeeping, engineering, and administration.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

  • Develop and implement purchasing strategies aligned with the hotel’s operational and financial goals.
  • Source, evaluate, and negotiate with suppliers to ensure best pricing, terms, and product quality.
  • Monitor inventory levels and ensure timely replenishment of stock.
  • Collaborate with department heads to understand purchasing needs and specifications.
  • Ensure compliance with hotel policies, legal requirements, and sustainability practices.
  • Maintain accurate records of purchases, pricing, invoices, and delivery documentation.
  • Conduct regular market and vendor analysis to optimize procurement performance.
  • Evaluate supplier performance and maintain strong supplier relationships.
  • Control purchasing budgets and forecast future supply needs.

What do we need from you?

  • Bachelor’s degree in Procurement, Supply Chain Management, Hospitality Management, or a related field.
  • Minimum 3–5 years of purchasing experience in the hospitality or hotel industry.
  • Strong negotiation and communication skills.
  • Proficiency in procurement software and Microsoft Office Suite.
  • High level of integrity and attention to detail.
  • Ability to work under pressure and meet deadlines.
  • Knowledge of HACCP and health & safety standards is a plus.

Who we are

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Do you picture yourself as a Purchasing Manager? Crowne Plaza Resort Salalah our goal is to make business travel work. That is where YOU come in. When you work with Crowne Plaza Resort Salalah, you are more than simply your job title. Crowne Plaza Resort Salalah looks for energetic, confident, and ambitious; people who achieve in their roles and help our guests succeed. The Crowne Plaza Resort Salalah is set on 45 acres of beautiful tropical gardens and a lengthy stretch of pure sandy beach. The resort's location is suitable for business, meetings, and leisure travel.

The Purchasing Manager will be responsible for sourcing high-quality goods and services at competitive prices, managing supplier relationships, and ensuring efficient inventory control across all hotel departments including F&B, housekeeping, engineering, and administration.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

  • Develop and implement purchasing strategies aligned with the hotel’s operational and financial goals.
  • Source, evaluate, and negotiate with suppliers to ensure best pricing, terms, and product quality.
  • Monitor inventory levels and ensure timely replenishment of stock.
  • Collaborate with department heads to understand purchasing needs and specifications.
  • Ensure compliance with hotel policies, legal requirements, and sustainability practices.
  • Maintain accurate records of purchases, pricing, invoices, and delivery documentation.
  • Conduct regular market and vendor analysis to optimize procurement performance.
  • Evaluate supplier performance and maintain strong supplier relationships.
  • Control purchasing budgets and forecast future supply needs.

What do we need from you?

  • Bachelor’s degree in Procurement, Supply Chain Management, Hospitality Management, or a related field.
  • Minimum 3–5 years of purchasing experience in the hospitality or hotel industry.
  • Strong negotiation and communication skills.
  • Proficiency in procurement software and Microsoft Office Suite.
  • High level of integrity and attention to detail.
  • Ability to work under pressure and meet deadlines.
  • Knowledge of HACCP and health & safety standards is a plus.

Who we are

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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Waiter

New
Salalah, Dhofar Salalah Rotana Resort and Spa - Franchised

Posted today

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Job Description

As a Waiter / Waitress, you are responsible for providing professional service to our Guests, ensuring their restaurant visit will become a memorable dining experience.

Responsibilities
  • Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
  • Greet & seat customers and serve them in a professional, discreet & personalized way
  • Acquire in-depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests
  • Consistently monitor the quality of Food & Beverage being served
  • Practice good customer relations and attend to customer complaints/queries satisfactorily
  • Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
  • Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)
  • Ensure minimum wastage, breakage, and spoilage
Additional Responsibilities
  • Actively use up-selling techniques to exceed Guest expectations and increase revenue

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General Technician

New
Salalah, Dhofar InterContinental Hotels Group

Posted today

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Job Description

我们是谁

加入全球最大、最受欢迎的高端酒店品牌之一的皇冠假日酒店。 皇冠假日酒店在全球各地拥有 420 多家酒店,是您商务、休闲或两者兼顾的完美选择。 我们精心设计了我们的空间,以鼓励、支持和庆祝伟大的联系。 我们也非常重视会议和活动,是国内和全球团体值得信赖和重视的合作伙伴。

Do you picture yourself as a General Technician? Crowne Plaza Resort Salalah our goal is to make business travel work. That is where YOU come in. When you work with Crowne Plaza Resort Salalah, you are more than simply your job title. Crowne Plaza Resort Salalah looks for energetic, confident, and ambitious; people who achieve in their roles and help our guests succeed. The Crowne Plaza Resort Salalah is set on 45 acres of beautiful tropical gardens and a lengthy stretch of pure sandy beach. The resort's location is suitable for business, meetings, and leisure travel.

As a General Technician, you’ll support the Maintenance team by performing preventive and corrective maintenance tasks, ensuring all facilities are safe, efficient, and guest-ready.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

  • Carrying out repairs and routine maintenance of hotel equipment and facilities (electrical, plumbing, HVAC, etc.)
  • Responding to guest and staff requests in a timely and professional manner
  • Assisting in energy conservation efforts and hotel sustainability initiatives
  • Logging work orders and maintaining equipment records
  • Ensuring adherence to health and safety regulations and IHG brand standards

What do we need from you?

  • Previous experience in a similar role within a hotel or building maintenance environment
  • Knowledge in one or more areas: electrical, plumbing, mechanical, carpentry, or HVAC
  • Basic understanding of safety practices and tools usage
  • Ability to work flexible shifts, including weekends and public holidays
  • Positive attitude, reliability, and a team-first mindset
  • Vocational training or technical certification is a plus

我们是谁

加入全球最大、最受欢迎的高端酒店品牌之一的皇冠假日酒店。 皇冠假日酒店在全球各地拥有 420 多家酒店,是您商务、休闲或两者兼顾的完美选择。 我们精心设计了我们的空间,以鼓励、支持和庆祝伟大的联系。 我们也非常重视会议和活动,是国内和全球团体值得信赖和重视的合作伙伴。 我们的品牌服务风格 "Dare to Connect "就是为连接而设计的。 专为人类设计,而非无名客人或同事。 依然专业,但在情感层面触动了客人。 在这里,同事们发挥主观能动性和个性,因为他们对客人的体验起着至关重要的作用。 皇冠假日酒店每一位同事的职责都是创造令人难忘的情感联系,而每一位领导者的职责都是创造一个可以实现情感联系的环境。

虽然不完全符合所有要求,但仍然认为自己非常适合这份工作? 除非您点击 "申请 "按钮,否则我们永远不会知道。 今天就与我们一起开始您的旅程。

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Learning & Quality Executive (Omani National)

New
Salalah, Dhofar InterContinental Hotels Group

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Job Description

我们是谁

加入全球最大、最受欢迎的高端酒店品牌之一的皇冠假日酒店。 皇冠假日酒店在全球各地拥有 420 多家酒店,是您商务、休闲或两者兼顾的完美选择。 我们精心设计了我们的空间,以鼓励、支持和庆祝伟大的联系。 我们也非常重视会议和活动,是国内和全球团体值得信赖和重视的合作伙伴。

Do you picture yourself as a Learning & Quality Executive? Crowne Plaza Resort Salalah our goal is to make business travel work. That is where YOU come in. When you work with Crowne Plaza Resort Salalah, you are more than simply your job title. Crowne Plaza Resort Salalah looks for energetic, confident, and ambitious; people who achieve in their roles and help our guests succeed. The Crowne Plaza Resort Salalah is set on 45 acres of beautiful tropical gardens and a lengthy stretch of pure sandy beach. The resort's location is suitable for business, meetings, and leisure travel.

We are seeking an enthusiastic and service-driven Assistant Learning & Quality Manager to support our hotel’s training and quality assurance efforts. This role is responsible for delivering engaging learning experiences, ensuring compliance with IHG brand and service standards, and supporting continuous improvement across all departments. The ideal candidate will be passionate about colleague development, quality enhancement, and guest satisfaction.

As a Learning & Quality Executive, you will play a key role in ensuring our hotel delivers the highest levels of service and guest satisfaction. You will support the development and delivery of learning programs, drive quality initiatives, and promote IHG brand standards throughout the hotel.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

  • Coordinating and conducting training programs to build colleague skills and knowledge.
  • Supporting departmental trainers and leaders in delivering brand-standard training.
  • Assisting with the implementation of IHG Learning programs and tools (IHG MyLearning, BrandHearted, etc.).
  • Monitoring guest feedback channels (GuestLove, HeartBeat, SALT, etc.) and working with teams to enhance performance.
  • Assisting in the administration of Quality & Learning records, reports, and audits.
  • Acting as a culture ambassador, promoting IHG’s Winning Ways and True Hospitality behaviors.

What do we need from you?

  • Bachelor’s degree in human resources, Hospitality Management, Business Administration, or a related field.
  • Previous experience in Learning & Development or Quality/Training role within hospitality is preferred.
  • Strong communication and presentation skills.
  • Passion for people development and guest experience.
  • Ability to multitask and work collaboratively across all departments.
  • A positive, proactive, and engaging personality.
  • Proficiency in MS Office and familiarity with e-learning systems is an advantage.

我们是谁

加入全球最大、最受欢迎的高端酒店品牌之一的皇冠假日酒店。 皇冠假日酒店在全球各地拥有 420 多家酒店,是您商务、休闲或两者兼顾的完美选择。 我们精心设计了我们的空间,以鼓励、支持和庆祝伟大的联系。 我们也非常重视会议和活动,是国内和全球团体值得信赖和重视的合作伙伴。 我们的品牌服务风格 "Dare to Connect "就是为连接而设计的。 专为人类设计,而非无名客人或同事。 依然专业,但在情感层面触动了客人。 在这里,同事们发挥主观能动性和个性,因为他们对客人的体验起着至关重要的作用。 皇冠假日酒店每一位同事的职责都是创造令人难忘的情感联系,而每一位领导者的职责都是创造一个可以实现情感联系的环境。

虽然不完全符合所有要求,但仍然认为自己非常适合这份工作? 除非您点击 "申请 "按钮,否则我们永远不会知道。 今天就与我们一起开始您的旅程。

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Chef de Partie

New
Salalah, Dhofar Minor International

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Job Description

Overview

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

Members of the Kitchen Department are responsible for ensuring that all visitors to the hotel are delighted by the quality, creativity, and variety of our food and beverage offerings in every area of the hotel, and that F&B is regarded as a strong point of differentiation for the hotel in its local market. A Chef de Partie is responsible for the oversight of all culinary dishes that are prepared in their section. Because of this, a successful Chef de Partie must be very knowledgeable about their specialty, as well as culinary functions in general. A person in this role must also be very organized and comfortable working in a high-pressure environment. A Chef de Partie must also be able to give orders within their section, as well as reliably carry out orders handed down to them by the Sous Chef and Head Chef.

Qualifications
  • Bachelor’s Degree or any culinary degree
  • Must have worked at least one year as a Chef de Partie in Hotels and Restaurants
  • Excellent leadership and interpersonal skills
  • Strongly committed to teamwork and customer service
  • Eye for detail to achieve operational excellence

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Outlet Manager

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Salalah, Dhofar Salalah Rotana Resort and Spa - Franchised

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Job Description

As an Outlet Manager, you are responsible for effectively managing all activities within the restaurant and bar, in order to ensure optimum results are achieved across all facets of the operation, in line with Departmental targets, policies and procedures.

Skills
  • Supervise good customer service and serve Guests according to Hotel standard in order to ensure Guest satisfaction
  • Identify training needs and propose training plans in order to maintain standard of service
  • Plan and conduct on and off job training on monthly basis in order to achieve service standard and knowledge of staff
  • Attend daily briefing or meetings and ensure proper communication down to team to ensure Guest inquiries
  • Involve in outlet promotional activities
  • Create new promotions in order to attract Guests and meet revenue target
  • Prepare duty rota according to the forecast in order to ensure adequate manpower for operational needs
  • Evaluate performance of team and initiate promotions or internal transfers
  • Resolve Guests’ complaints directly or consults with restaurant manager to maintain Guest satisfaction
  • Train personal grooming standard and monitor the weekly checklist in order to keep professional appearance
  • Monitor hygiene and cleanliness standards in the outlet and upkeep of all service equipment as per Hotel standard
  • Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
  • Comply with the hotel environmental, health and safety policies and procedures

Enjoy authentic Omani hospitality and five-star luxury at the stunning Salalah Rotana Resort. Situated just 35km from Salalah International Airport and overlooking the beautiful turquoise waters of the Indian Ocean, it is the perfect place for guests looking to relax and unwind, while nearby attractions include the UNESCO World Heritage-listed Al-Baleed Archaeological Park, the famous Sultan Qaboos Mosque and many museums and cultural landmarks.The resort’s 422 deluxe guestrooms and suites feature a comprehensive range of modern amenities suiting the needs of business and leisure travellers, including families. Choose from a range of accommodation options providing prime views overlooking the beach, manmade canals or beautiful gardens, ensuring an unforgettable experience.Salalah Rotana Resort's five incredible dining venues showcase the finest local and international flavours. Go on a global culinary journey at Saffron, our all-day dining restaurant; dine on delicious Arabian-inspired fare at The Beach Bar & Restaurant; relax by the beach with a refreshing drink at Coco-Shack Beach Bar, or take a gastronomic tour of the Far East at Silk Road, our signature restaurant. For friendly get together or casual business meetings, Arabesque Lounge & Terrace serves up a delicious menu of light snacks and hot and cold beverages, or share a private romantic meal with your loved one on the beach with your own personal butler tending to your every requirement.Salalah Rotana Resort's comprehensive range of conference facilities comprise four high-tech, flexible meeting rooms equipped with the latest audio-visual technologies, as well as the spacious Al Hajar Ballroom. For the ultimate leisure experience, Bodylines Fitness & Wellness Club features world-class facilities including a fully-equipped gymnasium, two swimming pools, two tennis courts, saunas and steam rooms while Zen the spa is the place to relax or rejuvenate. Young guests can have fun at Flipper’s Kids Club.

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Cluster Assistant Director of Sales

New
Salalah, Dhofar Alila Hinu Bay

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Job Description

He / She acts in the best interests of the hotel to develop, implement, maximize, monitor and evaluate sales objectives, strategies and activities, to secure new accounts and develop them into profitable business for the hotel. A very attentive and focused personality is required for this challenging role.

Main Roles & Responsibilities
  • Assist the Director of Sales & Marketing in maintaining accurate forecasting procedures and monitor how group and room sales are progressing against the forecasted figures.
  • To review the reports compiled by Revenue Manager and discuss strategies, opportunities and threats.
  • Attend major travel, trade and corporate functions to network and promote the hotel, assist in planning and executing sales trips based on business priorities and ensures comprehensive feedback and analysis to fine tune marketing strategies.
  • Review and ensure all credit and collection procedures are implemented correctly, and for all sales contracts are based on sound commercial judgement.
  • Ensure that an accurate database is maintained for all term contracts.
  • To measure, interpret, prioritize and evaluate the effectiveness of acquisition, development and retention activities to re-evaluate programs on an ongoing base to achieve / exceed the objectives as outlined in the Annual Marketing and Business Plan.
  • To champion the sales discipline within the team by leading sales effort from the front and by setting an example in term of attitude, organization, effort, and sales technique. To fully implement the Hyatt International sales cycle in a structured and coherent manner.
  • Ensure that all team members go through related effective training programs, build a team of multi-skilling, multi-tasking and flexible scheduling by taking an active interest in their welfare and development.
  • Set individual sales and volume targets for all Sales colleagues, track and review production monthly with each individual.
  • Support staff needs in other divisions based on the hotel priorities and anticipated business levels.
  • To maintain a high standard of personal appearance and hygiene at all times as well as to maintain a good rapport and working relationship with associate in the outlet and all other departments.
  • To carry out any other reasonable duties and responsibilities as assigned by the Director of Sales & Marketing.
Leadership
  1. Build teamwork and enhance the team’s commitment to their work and the hotel.
  2. Delegate appropriate responsibility to others based on their ability whilst ensuring they have sufficient authority and resources.
  3. Achieve a record of success in recruiting, interviewing and hiring people.(“Getting the right person in the right job”)
  4. Communicate the vision and brand personality to the team and ensure it is integrated in the department’s business practices.
  5. Actively and successfully train people for current assignments and future growth.
  6. Set and communicate high performance standards.
  7. Recognize outstanding individual performance in the department and deal with substandard performance fairly, immediately and constructively.
  8. Ensure all employees under your supervision are scheduled in accordance with business needs.
Budgeting and Finance
  1. Assist in preparing the annual business plan for the department.
  2. Monitor the department’s budget and proactively recommend corrective action where necessary.
  3. Control cost whilst ensuring guests get value for money.
Communication
  1. Communicate effectively within the organization at all levels using the most appropriate communication method for the matter concerned.
  2. Conduct regular brief, concise, well-prepared departmental meetings and ensure follow-up.
Other
  1. Adjust to changes in job requirements and the hotel’s operational strategies to meet business needs.
  2. Maintain an efficient and effective administrative system.
  3. Continue professional development by self-directed learning and participation in company sponsored training programs.
  4. Keep abreast of developments affecting your field of expertise
Technical Expertise
  1. Represent the Director of Sales and Marketing in his/her absence.
  2. Coordinate day-to-day sales activities.
  3. 3.

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