Travel Operations Specialist

Full Job Description

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing. We are hiring a Travel Operations Specialist to join our Corporate Operations team, ensuring smooth travel for colleagues and guests from countries all around the world to our company meetings and industry events. Our team set travel policy, support travel decisions and procurement, respond to travel emergencies and are responsible for supplier relationships.

We look for positive team players who are self-driven and results oriented, with excellent attention to detail. The best candidates show that they are forward planners, reliable and determined, and keen to assume responsibility for projects, processes and policy. We are a unique global business, so we are not looking for candidates with extensive experience so much as excellent organisers and communicators who are keen to develop skills and strive for continuous improvement.

Location: this role can be held in Europe, Middle East or African time zones, and can be home-based or based in our London office at Tower Bridge.

Responsibilities

• Engage with colleagues to address travel queries and issues
• Work with the wider corporate operations team on company and industry event plans
• Hold travel vendors accountable for providing excellent service
• Check invoices to ensure accurate charges and timely payments, credits and refunds for travel
• Monitor trends, spend, emissions and compliance with company policy
• Track unused tickets, credits and airline points usage

What we are looking for

• Excellent academic results at school and university
• A degree in a business or technical subject
• Responsible and accountable
• Self-awareness and thoughtfulness
• Ability to travel up to four times a year for company events of up to two weeks duration
• Ability to learn new technology and software quickly

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

Describe a case where you were asked to take responsibility for something important to your organisation  *

Describe a case where you needed to deliver a large amount of detailed work with a high level of accuracy. What makes you think you are good at this kind of work?  *

Describe any travel industry experience you may have  *

How did you perform in mathematics at high school?  *
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Please share your rationale or evidence for the high school performance selections above. Make reference to provincial, state or nation-wide scoring systems, rankings, or recognition awards, or to competitive or selective college entrance results such as SAT or ACT scores, JAMB, matriculation results, IB results etc. We recognise every system is different but we will ask you to justify your selections above.  *

What was your bachelor's university degree result, or expected result if you have not yet graduated? Please include the grading system to help us understand your result e.g. ‘85 out of 100’, ‘2:1 (Grading system: first class, 2:1, 2:2, third class)’ or ‘GPA score of 3.8/4.0 (predicted)’. We have hired outstanding individuals who did not attend or complete university. If this describes you, please continue with your application and enter ‘no degree’.  *

Universities around the world score degrees in different ways. Please indicate your result, or expected result if you are close to graduation, along with information about the grading system.

We expect all colleagues to meet in person 2-4 times a year, at internal company events lasting between 1-2 weeks. We try to pick new and interesting locations that will likely require international travel and entry requirement visas and vaccinations. Are you willing and able to commit to this?  *

Please note that if you require any accommodation for travel that relates to a physical disability please do let us know during your hiring process and we will be happy to discuss your requirements further.

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During this application process I agree to use only my own words. I understand that plagiarism, the use of AI or other generated content will disqualify my application.  *
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In the past ten years, looking only at the time since you graduated your first undergraduate degree, how many companies have you worked for?  *

We're focused specifically on the last ten years, and only the portion of that since you left undergrad university. If you graduated three years ago, just count the number of companies you have worked for in those three years. If you graduated 25 years ago, just count the companies in the last ten years.

If you worked for a company which was acquired or renamed, then please count that as one company not two. Don't count any university jobs or internships. If you have your own company or do private contracting work in addition to your employment, please count that as one company.

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