Training Officer – HR Shared Services

Full Job Description

Training operates in a shared service environment, a central unit providing HR related services to a user base size of 10,000 Employees, Managers & HR Business Partners in Al-Futtaim. We are currently looking to recruit an experienced Training Officer to work from our HR Shared Service Centre based in Oman.

Your duties will include:

* Create and encourage positive, energetic, memorable and productive learning Environments for all delegates/participants.* Complete ongoing Self-assessment of training programme content and delivery, to promote continuous improvement.* Support the Co-ordination and monitoring of all distributor training, to ensure Brand and distributor compliance.* Contribute to the analysing of standard performance reports, operational noncompliance and execution of structured action plans.* Ensure active promotion and continuous improvement of staff and customer engagement activities.* Develop training content and material and implement for front line (non technical) staff in distributor and retail branches.* Conduct competency testing as required.* Actively promote equal opportunities and diversity in accordance with company policy avoiding discrimination* Assist with the orientation, training and coaching of staff, management and other stakeholders to increase efficiency within the workplace* Participate and execute adherence to company and distributor policy and procedure compliance.* Ensure the successful implementation of distributor commercial training, fix it right activities, value chain and Brand training activities.* Monitor, review and implement occupational health and safety, operational standards, technical support training activities.* Support as required branches with training in relation to support in terms of campaigns, customer initiatives and new model launch activities.* Ensure compliance with respective Brand requirements and adherence to all distriTechnical/ Job Specific:

* 5 years' experience in the same field* Facilitation Skills* Coaching Skills* Influencing Skills* Rapport Building* Learning and Development needs analysis* Evaluation Skills* Courseware design understanding

Core Competencies:

* Enthusiasm* Client focus* Communication* Problem Solving* Drive for improvements* Working with others* Business awareness* Planning and OrganizationAbout The CompanyEstablished in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group’s belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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