Training Officer – HR Shared Services
Job Details
Full Job Description
Training operates in a shared service environment, a central unit
providing HR related services to a user base size of 10,000 Employees,
Managers & HR Business Partners in Al-Futtaim. We are currently
looking to recruit an experienced Training Officer to work from our HR
Shared Service Centre based in Oman.
Your duties will
include:
* Create and encourage positive, energetic, memorable
and productive learning Environments for all
delegates/participants.
* Complete ongoing Self-assessment of
training programme content and delivery, to promote continuous
improvement.
* Support the Co-ordination and monitoring of all
distributor training, to ensure Brand and distributor compliance.
*
Contribute to the analysing of standard performance reports,
operational noncompliance and execution of structured action
plans.
* Ensure active promotion and continuous improvement of
staff and customer engagement activities.
* Develop training
content and material and implement for front line (non technical)
staff in distributor and retail branches.
* Conduct competency
testing as required.
* Actively promote equal opportunities and
diversity in accordance with company policy avoiding
discrimination
* Assist with the orientation, training and coaching
of staff, management and other stakeholders to increase efficiency
within the workplace
* Participate and execute adherence to company
and distributor policy and procedure compliance.
* Ensure the
successful implementation of distributor commercial training, fix it
right activities, value chain and Brand training activities.
*
Monitor, review and implement occupational health and safety,
operational standards, technical support training activities.
*
Support as required branches with training in relation to support in
terms of campaigns, customer initiatives and new model launch
activities.
* Ensure compliance with respective Brand requirements
and adherence to all distri
Technical/ Job Specific:
*
5 years' experience in the same field
* Facilitation Skills
*
Coaching Skills
* Influencing Skills
* Rapport Building
*
Learning and Development needs analysis
* Evaluation Skills
*
Courseware design understanding
Core Competencies:
*
Enthusiasm
* Client focus
* Communication
* Problem
Solving
* Drive for improvements
* Working with others
*
Business awareness
* Planning and Organization
About The Company
Established in the 1930's, the Al-Futtaim Group
initially operated as a trading enterprise. Rapid development
throughout the 1940's and 50's saw it establish itself regionally as
an integrated commercial, industrial and services organisation,
positioning itself one of the leading business houses in the lower
Gulf region. Today, it operates collectively over 40 companies bearing
the Al-Futtaim name, dominates many market segments in the UAE, and
has expanded its sphere of operation to include Bahrain, Kuwait,
Qatar, Oman and Egypt.
The Group comprises a diverse range of
strategically positioned operating subsidiaries and associate
companies, structured to give the Al-Futtaim Group the flexibility and
versatility to keep ahead of local competition while keeping pace with
the ever-evolving global business scenario. The Group’s continued
investment in world-class systems technology is clear evidence of its
commitment to maintain leading edge performance and service
delivery.
The success of the Al-Futtaim Group can be attributed
to a business approach that combines the ability to change with the
traditional values of integrity, service and social responsibility
that define its core business philosophy. This, linked with the
Group’s belief in decentralisation, gives the heads of the operating
companies a high degree of functional autonomy and authority,
providing the Group with essential flexibility, and individual
employees a clearly defined work culture and sense of responsibility.
Training Officer – HR Shared Services
Al Futtaim Group
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