Customer Service Executive

Full Job Description

We are currently looking for Omani Nationals to work in our organization as Customer Service.

Responsibilities:

• Good Communication Skills.
• Cater to client queries by providing accurate data using appropriate communication channels.
• Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
• Create a concise report on client interaction to facilitate a swift decision-making process.
• Interact with the senior management to understand updated organizational policies and new products.
• Identify practical challenges in a project to rectify the issues for final delivery.

Skills

• Previous association with a company in the role of a customer service executive or representative..
• Proficient in answering phone calls with professional etiquette and a friendly tone.
• Commendable presentation skills to convey important points to the audience effectively.
• Ability to multi-task, prioritize, and manage time effectively.